1 hour ticket response
Our team of technical support engineers is committed to giving prompt answers to all your queries. We will examine your support ticket the moment it is submitted and will respond with a solution within maximum one hour after the client support ticket submission. In fact, our average support ticket response time is 20 minutes.
An Outstanding Customer Care Service
Our tech support team representatives have significant experience in the cloud website hosting plans industry and are accomplished enough to find a prompt solution to your problem. If, however, the case at hand is not within the competency of a client support engineer, the customer support ticket will be forwarded to a programmer or sysadmin for additional investigation.
An Intuitive Help Section
To help you get a quick suggestion on how to use a particular feature, we have integrated a really user–friendly Help section in your Web Hosting Control Panel. You can browse through a vast selection of web hosting account administration articles and website management articles, take a look at the F.A.Q. section or check our instructional video tutorials.
